Table of Contents

Executive Summary
1.0 Background and Historical Context
    1.1 Nature and Extent of State DOT Organizations
    1.2 State DOT Organizational Issues and Trends
    1.3 Context of Organizational Design in State DOTs
2.0 Project Overview
    2.1 Purpose and Scope of the Project
    2.2 Introduction of Case Study State DOTs
3.0 Drivers of Organization Change
    3.1 Typical Characteristics of Organization Design
        Changes
    3.2 Case Study Findings
    3.3 Recommendations
4.0 Goals of Organizational Change
    4.1 Case Study Findings
    4.2 Tensions among Competing Criteria
    4.3 Recommendations
5.0 Scope of Organizational Change
    5.1 Case Study Findings
    5.2 Recommendations
6.0 Span of Organizational Change
    6.1 Integrating Management Systems and Organization
        Structure
    6.2 Case Study Findings
    6.3 Recommendations
7.0 Processes for Organizational Change
    7.1 Case Study Findings
    7.2 Recommendations
8.0 Challenges of Organizational Change
    8.1 Measuring Results
    8.2 Case Study Findings
    8.3 Recommendations
9.0 Action Plan
Appendix A: Summary of Case Studies
  A.1 Colorado Department of Transportation (CDOT)
  A.2 Louisiana Department of Transportation and
      Development (LADOTD)
  A.3 Missouri Department of Transportation (MoDOT)
  A.4 New Mexico Department of Transportation (NMDOT)
  A.5 Ohio Department of Transportation (ODOT)
  A.6 Pennsylvania Department of Transportation (PennDOT)
  A.7 Tennessee Department of Transportation (TDOT)
  A.8 Washington State Department of Transportation (WSDOT)
Appendix B: Trends in Organizational Design
  B.1 Organization Structure
  B.2 Traditional Structural Designs
  B.3 Contemporary Structural Designs
  B.4 Advantages and Disadvantages of the Basic Structures
LIST OF TABLES
LIST OF FIGURES

Abstract

Gives a resource to top-level state DOT management on organizational designs and design processes to improve their responses to various external and internal forces of change.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	American Association of State Highway and Transportation Officials
Pages
ISBN