Table of Contents

Abstract

Adopts ISO/IEC 15504-4:2004 which provides guidance on how to utilize a conformant process assessment within a process improvement programme or a process capability determination.
RECONFIRMATION NOTICE
Technical Committee IT-015 has reviewed the content of this publication and in accordance with Standards Australia procedures for reconfirmation, it has been determined that the publication is still valid and does not require change.
Certain documents referenced in the publication may have been amended since the original date of publication. Users are advised to ensure that they are using the latest versions of such documents as appropriate, unless advised otherwise in this Reconfirmation Notice.
Approved for reconfirmation in accordance with Standards Australia procedures for reconfirmation on 30 October 2015.
Approved for reconfirmation in New Zealand on behalf of the Standards Council of New Zealand on 18 May 2016.
The following are represented on Technical Committee IT-015:
Australian Computer Society
Australian Society for Technical Communication (NSW)
Charles Sturt University
Department of Defence (Australian Government)
Griffith University
Institute of IT Professionals New Zealand
IT Service Management Forum Australia
La Trobe University
National Association of Testing Authorities Australia
NEHTA
New Zealand Organisation for Quality
NSW Business Chamber
Quantitative Enterprise Software Performance
Systems Engineering Society of Australia
University of Technology, Sydney

Scope

This part of ISO/IEC 15504 provides guidance on how to utilize a conformant process assessment within a process improvement programme or a process capability determination. This part of ISO/IEC 15504 is for information only.
The guidance provided does not presume specific organizational structures, management philosophies, life cycle models or development methods, although some of the examples and tables within the text are based upon processes from ISO/IEC 12207.
In the case of process improvement, the concepts and principles are appropriate for the full range of different business goals, application domains and sizes of organization, so that all types of organizations may use them.
In the case of process capability determination, this guidance is applicable within any customer–supplier relationship, and to any organization wishing to determine the process capability of its own processes.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	Standards Australia
ProductNote	Reconfirmed 10/06/2016. This standard has been reconfirmed in Australia in 2016 and remains current in New Zealand. Reconfirmation Notice 10/06/2016
Pages
ISBN
Committee	IT-015
Supersedes	DR 04403 CP AS 15504.4(Int)-1998