M00000397
New product
Information technology - IT Enabled Services - Business Process Outsourcing (ITES-BPO) lifecycle processes Process assessment model (PAM)
Standards Australia
In stock
Warning: Last items in stock!
Availability date: 10/27/2021
Adopts ISO/IEC 30105-2:2016, which serves as a process assessment model for organizations providing ITES-BPO services that conform to the requirements of ISO/IEC 33004 and supports the performance assessment by providing indicators for the interpretation of the process purposes and outcomes, as defined in ISO/IEC 24774, and the process attributes, as defined in ISO/IEC 33020.
Published | |
Document Type | Standard |
Status | Current |
Publisher | Standards Australia |
Pages | |
ISBN | |
Supersedes |
|