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BS ISO/IEC 30105-1 : 2016

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BS ISO/IEC 30105-1 : 2016

INFORMATION TECHNOLOGY - IT ENABLED SERVICES-BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 1: PROCESS REFERENCE MODEL (PRM)

British Standards Institution

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Table of Contents

Foreword<br>Introduction<br>1 Scope<br>2 Normative references<br>3 Terms and definitions<br>4 Overview of process reference model<br>5 Process reference model<br>Annex A (informative) - Statement of conformity<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;to ISO/IEC 33004<br>Bibliography

Abstract

Describes the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes.

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Document Type Standard
Status Current
Publisher British Standards Institution
Committee IST/60/3
Supersedes
  • 15/30285994 DC : 0