Table of Contents

Foreword<br>Introduction<br>1 Scope<br>2 Normative references<br>3 Terms and definitions<br>4 Governance and Leadership<br>5 Plan benchmarking<br>6 Collect information<br>7 Analyse benchmarks<br>8 Apply benchmarks<br>9 Assess Outcomes<br>10 Claims of conformity<br>Annexes<br>Annex A (informative) - Benchmarking types and approaches<br>Annex B (informative) - Identification and Selection<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;of Benchmarking Participants<br>Annex C (informative) - Benchmarking Codes of Conduct<br>Annex D (informative) - Benchmarking Principles and Guidelines<br>Annex E (informative) - Types of analysis and graphical<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;representation useful in relation to benchmarking information<br>Annex F (informative) - Example Benchmarking Process Flows

Abstract

Provides a repeatable, uniformly applicable process structured so as to be implementable as a system for managing benchmarking processes.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	British Standards Institution
Pages
ISBN
Committee	ZZ/3