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BS EN 14508 : 2016

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BS EN 14508 : 2016

POSTAL SERVICES - QUALITY OF SERVICE - MEASUREMENT OF THE TRANSIT TIME OF END-TO-END SERVICES FOR SINGLE PIECE NON-PRIORITY MAIL AND SECOND CLASS MAIL

British Standards Institution

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Table of Contents

European foreword<br>Introduction<br>1 Scope<br>2 Normative references<br>3 Terms and definitions<br>4 Methodology<br>5 Real mail studies<br>6 Geographical stratification<br>7 Estimators of transit time<br>8 Test mail characteristics<br>9 Report<br>10 Quality control and auditing<br>Annex A (normative) - Relaxation related to <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;flows with small real mail volumes<br>Annex B (informative) - Changes to the 2007 version <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;of EN 14508<br>Bibliography

Abstract

Defines methods for measuring the end-to-end transit time of domestic and cross-border non-priority single piece mail, collected, processed and delivered by postal service operators.

General Product Information

Document Type Standard
Status Current
Publisher British Standards Institution
Committee SVS/4
Supersedes
  • 15/30179639 DC : 0
  • 02/400603 DC : DRAFT JULY 2002