Table of Contents

European foreword<br>Introduction<br>1 Scope<br>2 Normative references<br>3 Terms and definitions<br>4 Symbols and abbreviations<br>5 Transit time as a Quality-of-Service indicator<br>6 Methodology<br>7 Report<br>8 Quality control<br>9 The Annexes<br>Annex A (normative) - Accuracy calculation<br>Annex B (normative) - Transit Time Calculation<br>Annex C (normative) - Comparability of Measurement<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Results<br>Annex D (normative) - Design of aggregated Fields of<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Study<br>Annex E (normative) - Additional Requirements for<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;continuous Fields of Study [CMS/SCMS]<br>Annex F (normative) - Quality control<br>Annex G (normative) - Auditing<br>Annex H (informative) - Purpose of postal Quality of<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Service standards<br>Annex I (informative) - Considerations before implementing<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;EN 14534<br>Annex J (informative) - Design basis<br>Annex K (informative) - Implementing EN 14534<br>Annex L (informative) - Application of the accuracy<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;calculation<br>Annex M (informative) - Changes to the 2003 version<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;of EN 14534<br>Bibliography

Abstract

Gives methods for measuring the end-to-end transit-time of domestic and crossborder bulk mail, collected, processed and delivered by postal service operators.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	British Standards Institution
Pages
ISBN
Committee	SVS/4
Supersedes	14/30299770 DC : 0 BS PD CEN/TR 15369 : 2006 02/400807 DC : DRAFT SEP 2002 05/30140539 DC : DRAFT NOV 2005