Table of Contents

Foreword<br>Introduction<br>1 Scope<br>2 Normative references<br>3 Terms and definitions<br>4 Principles<br>5 General requirements<br>6 Structural requirements<br>7 Resource requirements<br>8 Information requirements<br>9 Process requirements<br>10 Management system requirements for certification bodies<br>Annex A (normative) - Required knowledge and skills<br>Annex B (informative) - Possible evaluation methods<br>Annex C (informative) - Example of a process flow for<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;determining and maintaining competence<br>Annex D (informative) - Desired personal behaviour<br>Annex E (informative) - Audit and certification process<br>Bibliography

Abstract

Covers principles and requirements for the competence, consistency and impartiality of bodies providing audit and certification of all types of management systems.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	British Standards Institution
Pages
ISBN
Committee	CAS/1
Supersedes	BS EN ISO/IEC 17021 : 2011 14/30295030 DC : 0