Table of Contents

Foreword<br>Introduction<br>1 Scope<br>2 Terms, definitions and abbreviations<br>3 Business profiling<br>4 Data quality management (DQM) policy<br>5 Maintaining customer contact <br>6 Data to be maintained<br>7 Tracing lost customers<br>8 Tracing executors and/or beneficiaries<br>9 Timeframes for action<br>Bibliography

Abstract

Defines requirements for maintaining financial services customer data.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	British Standards Institution
Pages
ISBN
Committee	ZZ/3