Table of Contents

Foreword<br>Introduction<br>1 Scope<br>2 Terms and definitions<br>3 Components of wastewater systems<br>4 Objectives for the wastewater utility<br>5 Management components of a wastewater utility<br>6 Guidelines for the management of wastewater utilities<br>7 Assessment of water services<br>8 Performance indicators<br>Annex A (informative) - Tables of corresponding terms in <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;English, French and Spanish<br>Annex B (informative) - Schematics of wastewater systems<br>Annex C (informative) - Possible actions to achieve the <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;objectives of the wastewater utility<br>Annex D (informative) - Possible actions related to the <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;management of the wastewater utility<br>Annex E (informative) - Examples of service assessment <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;criteria related to the wastewater utility objectives, <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;performance indicators related to assessment criteria, <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;and service assessment criteria related to components <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;of a wastewater system<br>Annex F (informative) - Example of confidence-grading <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;scheme for performance indicators systems<br>Bibliography

Abstract

Specifies guidelines for the management of wastewater utilities and for the assessment of wastewater services.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	Canadian Standards Association
ProductNote	Reconfirmed EN
Pages
ISBN