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INFORMATION TECHNOLOGY - DOCUMENT PROCESSING AND RELATED COMMUNICATION - USER INTERFACE TO TELEPHONE-BASED SERVICES - VOICE MESSAGING APPLICATIONS
Canadian Standards Association
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Availability date: 10/28/2021
1 Scope
2 Conformance
3 Normative references
4 Definitions
5 Standard elements of user/system dialogue
6 Call answering
7 Voice mail application
8 Voice bulletin boards
9 Voice message delivery
Annex A (informative) - Dialogue design guidelines
Annex B (informative) - Use of this standard for services
other than voice messaging
Defines messaging systems with a consistent mode of interaction in a way that is independent of the underlying system implementations.
Published | |
Document Type | Standard |
Status | Current |
Publisher | Canadian Standards Association |
Pages | |
ISBN |