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Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements (Adopted ISO/IEC 19086-3:2017, first edition, 2017-07
Canadian Standards Association
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Availability date: 10/27/2021
This document specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
Published | |
Document Type | Standard |
Status | Current |
Publisher | Canadian Standards Association |
ProductNote | This standard is also referrce to ISO/IEC 19086-4,ISO/IEC 19086-2, |
Pages | |
ISBN |