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INFORMATION TECHNOLOGY - IT ENABLED SERVICES- BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 4: TERMS AND CONCEPTS
Canadian Standards Association
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Availability date: 10/27/2021
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Concepts
5 Interrelationship between International Standards
6 Glossary of acronyms
Bibliography
Defines the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes.
Published | |
Document Type | Standard |
Status | Current |
Publisher | Canadian Standards Association |
Pages | |
ISBN |