Table of Contents

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Overview of process reference model
5 Process reference model
Annex A (informative) - Statement of conformity to
        ISO/IEC 33004
Bibliography

Abstract

Defines the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	Canadian Standards Association
Pages
ISBN