Table of Contents

Foreword<br>Introduction<br>1 Scope<br>2 Normative references<br>3 Terms and definitions<br>4 Overview of the exemplar Process Assessment Model<br>5 The process dimension and process performance<br>&nbsp;&nbsp;indicators (level 1)<br>6 Process capability indicators (level 1 to 5)<br>Annex A (informative) - Conformity of the exemplar<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Process Assessment Model<br>Annex B (informative) - Work product characteristics<br>Annex C (informative) - Adaptation of the assessment model<br>Annex D (informative) - Supplementary process definitions<br>Bibliography

Abstract

Gives an example of a Process Assessment Model for use in performing a conformant assessment in accordance with the requirements of ISO/IEC 15504-2.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	Canadian Standards Association
ProductNote	Reconfirmed EN
Pages
ISBN