M00044514
New product
HUMAN FACTORS (HF) - HUMAN FACTORS REQUIREMENTS FOR A EUROPEAN TELEPHONY NUMBERING SPACE (ETNS)
European Telecommunications Standards Institute
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Availability date: 11/06/2021
The identification of the Human Factors issues in the creation of a European Numbering Space and the creation of recommendations for addressing those issues. The recommendations will be targeted at those who need to implement and test a European Numbering Space. Issues that have been identified during the production of TR101056 include: difficulties with long telephone numbers, effects related to number portability, the way in which European Numbers can be identified and how users can identify their costs, the effect of call delays, linguistic difficulties with European services, and the need for usability testing.
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Document Type | Standard |
Status | Current |
Publisher | European Telecommunications Standards Institute |
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ISBN | |
Committee | ýHF |
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