Table of Contents

FOREWORD
INTRODUCTION
1 Scope
2 Normative references
3 Terms, definitions and abbreviations
4 RCA - Overview
5 The RCA process
6 Selection of techniques for analysing causes
Annex A (informative) - Summary and criteria of commonly
        used RCA techniques
Annex B (informative) - RCA models
Annex C (informative) - Detailed description of RCA techniques
Annex D (informative) - Useful tools to assist root cause
        analysis (RCA)
Annex E (informative) - Analysis of human performance
Bibliography

Abstract

Defines the basic principles of root cause analysis (RCA) and specifies the steps that a process for RCA should include.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	International Electrotechnical Committee
Pages
ISBN
Committee	TC 56