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ISO 16355-3 : 2019
M00021466
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ISO 16355-3 : 2019
Applications of statistical and related methods to new technology and product development process — Part 3: Quantitative approaches for the acquisition of voice of customer and voice of stakeholder
International Organization for Standardization
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Abstract
This document describes quantitative approaches for acquisition of the voice of customer (VOC) and
voice of stakeholder (VOS) and its purpose, and provides recommendations on the use of the applicable
tools and methods
General Product Information
| Document Type | Standard |
| Status | Current |
| Publisher | International Organization for Standardization |
| ProductNote | THIS STANDARD ALSO REFERS TO ISO/TS 16355-6, ISO/TS 16355-6, ISO 16337. |
| Committee | TC 69 |