Abstract

This document gives guidelines for incident management, including — principles that communicate the value and explain the purpose of incident management, — basic components of incident management including process and structure, which focus on roles and responsibilities, tasks and management of resources, and — working together through joint direction and cooperation.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	International Organization for Standardization
Pages
ISBN
Committee	TC 292
Supersedes	ISO 22320 : 2011