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ISO/IEC 20000-1:2018
M00022079
New product
ISO/IEC 20000-1:2018
Information technology -- Service management -- Part 1: Service management system requirements
International Organization for Standardization
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Abstract
This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS).
General Product Information
| Document Type | Standard |
| Status | Current |
| Publisher | International Organization for Standardization |
| ProductNote | THIS STANDARD ALSO REFERENCE TO Guide ISO 73, ISO/IEC 1977-1,ISO/IEC 1977-5,ISO/IEC/TR 20000-5, ISO/IEC/TR 20000-11, ISO/IEC/TR 20000-12 |
| Committee | ISO/IEC JTC 1 |
| Supersedes |
|