Table of Contents

Foreword<br>Introduction<br>1 Scope<br>2 Normative references<br>3 Terms and definitions<br>4 Basic elements for closed loop problem solving<br>&nbsp;&nbsp;management<br>5 Procedures of closed loop problem solving<br>&nbsp;&nbsp;management<br>6 Implementation of closed loop problem solving<br>Annex A (informative) - Format of 'Closed Loop Problem<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Solving Management Report'

Abstract

Gives basic procedures and requirements of closed loop problem solving against product quality problems including failures, defects, accidents, and other undesirable conditions for organizations.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	International Organization for Standardization
Pages
ISBN
Committee	TC 20
Supersedes	ISO/DIS 18238 : 60.00 (2015)