Table of Contents

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Outsourcing introduction and model
5 Outsourcing governance framework
6 Phase 1: Outsourcing strategy analysis
7 Phase 2: Initiation and selection
8 Phase 3: Transition
9 Phase 4: Deliver value
Annex A (informative) - Governance committees and meeting
        structure
Annex B (informative) - Checklist of potential outsourcing
        risks per phase
Annex C (informative) - Phase 1 Checklist for the outsourcing
        business case
Annex D (informative) - Phase 2 Typical topics included in
        the checklist for request for information
Annex E (informative) - Phase 2 Checklist for the request
        for proposal
Annex F (informative) - Phase 2 Examples of agreement topics
Annex G (informative) - Phase 3 Checklist of transition plan
Annex H (informative) - Phase 4 Example of innovation funnel
        process
Annex I (informative) - Outsourcing life cycle exit
Bibliography

Abstract

This International Standard covers the main phases, processes and governance aspects of outsourcing, independent of size and sectors of industry and commerce.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	International Organization for Standardization
Pages
ISBN
Committee	TMBG
Supersedes	ISO/DIS 37500 : 60.00 (2014)