Table of Contents

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Rationale and benefits of usability
5 Usability in a context of use
6 Outcomes of use
7 Context of use
8 Applying the concept of usability
Annex A (informative) - Relationship of usability to other
        concepts
Annex B (informative) - Usability measurement
Bibliography

Abstract

Gives a framework for understanding the concept of usability and applying it to situations where people use interactive systems, and other types of systems (including built environments), and products (including industrial and consumer products) and services (including technical and personal services).

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	International Organization for Standardization
Pages
ISBN
Committee	TC 159
Supersedes	ISO 9241-11 : 1998