Table of Contents

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 People aspects overview
5 Precursors
6 Preparing to respond
7 Delivering the response
8 Review and continuous improvement
Annex A (informative) - Psychological response management
Annex B (informative) - Relatives response team
Bibliography

Abstract

Provides guidelines for the planning and development of policies, strategies and procedures for the preparation and management of people affected by an incident.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	International Organization for Standardization
Pages
ISBN
Committee	TC 292