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RAILWAY APPLICATIONS - QUALITY MANAGEMENT SYSTEM - BUSINESS MANAGEMENT SYSTEM REQUIREMENTS FOR RAIL ORGANIZATIONS: ISO 9001:2015 AND PARTICULAR REQUIREMENTS FOR APPLICATION IN THE RAIL SECTOR
International Organization for Standardization
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Availability date: 11/05/2021
Foreword
0 Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
5 Leadership
6 Planning
7 Support
8 Operation
9 Performance evaluation
10 Improvement
Bibliography
Defines requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
Published | |
Document Type | Standard |
Status | Current |
Publisher | International Organization for Standardization |
Pages | |
ISBN | |
Committee | TC 269 |