Table of Contents

Foreword<br>Introduction<br>1 Scope<br>2 Normative references<br>3 Terms and definitions<br>4 Basic concepts of QFD<br>5 Integration of QFD and product development methods<br>6 Types of QFD projects<br>7 QFD team membership<br>8 Lifestyle and emotional quality deployment<br>9 Component deployment<br>10 Production method (manufacturing and process)<br>&nbsp;&nbsp;&nbsp;deployment<br>11 Testing, validation, design review, and prototyping<br>12 Production planning<br>13 Build and process planning<br>14 Build<br>15 Packaging design, logistics, channel management,<br>&nbsp;&nbsp;&nbsp;consumer information, and operating instructions<br>16 Customer support<br>17 Customer satisfaction<br>18 Product end-of-life disposal, recycle, reuse, and other<br>&nbsp;&nbsp;&nbsp;sustainability concerns<br>19 Flow to next generation development<br>20 Quality assurance network<br>Bibliography

Abstract

Specifies after optimization of product design to address non-functional requirements, for example, test, produce, commercialize, deliver, support, and eventually retire a product from the market and provides guidance on the use of the applicable tools and methods.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	International Organization for Standardization
Pages
ISBN
Committee	TC 69