Table of Contents

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Introduction and overview of continual process improvement
5 Process Improvement
6 Improvability basics - Organizational support for
  process improvement
7 Enhance project improvability
Annex A (informative) - Roles, related problems and
        solutions in process improvement
Annex B (informative) - How good are you at improvement?
Annex C (informative) - Example on organization
Bibliography

Abstract

Gives informative guidance on using process assessment as part of a complete framework for performing process improvement as part of a continual improvement activity.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	International Organization for Standardization
Pages
ISBN
Committee	JTC 1