Table of Contents

Foreword
Introduction
1 Scope
2 Conformity
3 Normative references
4 Terms and definitions
5 General principles
6 Test procedure overview
7 Test method
8 Results
9 Report
Annex A (informative) - User goals
Annex B (informative) - Background to the method
Annex C (normative) - Recruiting a representative
        sample of users
Annex D (normative) - Confidence intervals
Annex E (normative) - Examples of satisfaction scales
Annex F (normative) - Format for test reports
Annex G (normative) - Specification of usability requirements
Annex H (normative) - Usability test procedure specification
Annex I (informative) - Feedback on the standard
Bibliography

Abstract

Describes a user-based summative test method for the measurement of the usability and/or accessibility of consumer products and products for public use (including walk-up-and-use products) for one or more specific user groups.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	International Organization for Standardization
Pages
ISBN
Committee	TC 159