Table of Contents

Foreword <br>Introduction <br>1 Scope<br>2 Normative references <br>3 Terms and definitions <br>4 Management of people involvement and competence<br>5 Management responsibility <br>6 Resource management<br>7 Product realization<br>8 Measurement, analysis and improvement<br>Annex A (informative) - Factors that impact on people <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;involvement and competence<br>Annex B (informative) - Self-assessment<br>Bibliography

Abstract

Gives guidance on engaging people in an organization's quality management system, and on enhancing their involvement and competence within it.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	International Organization for Standardization
Pages
ISBN
Committee	TC 176
Supersedes	ISO/DIS 10018 : 60.00 (2012)