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ISO 11620 : 2014

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ISO 11620 : 2014

INFORMATION AND DOCUMENTATION - LIBRARY PERFORMANCE INDICATORS

International Organization for Standardization

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Table of Contents

Foreword
Introduction
1 Scope
2 Terms and definitions
3 Criteria and descriptive framework
4 Uses of performance indicators
Annex A (normative) - List of performance indicators
        for libraries
Annex B (normative) - Description of performance
        indicators
Bibliography

Abstract

Pertains to all types of libraries in all countries.

General Product Information

Document Type Standard
Status Current
Publisher International Organization for Standardization
Committee TC 46
Supersedes
  • ISO/DIS 11620 : 60.00 (2014)
  • ISO 11620 : 2008